According to their website well get an additional 330.00 OBC. Holland then told us that our TA would get it transferred when he can. we just booked a short Alaska cruise two weeks ago for august 2023;we did it while our TA was out of town and so booked directly with Holland. Just be sure the benefits and perks are enough to take the place of being able to seen and modify details of your cruise on line or on the phone with HAL. We are wondering if you could give us an estimate price of a transfer from the pier to the Sheraton Santiago?. What I did was contact the new agency and tell them that I wanted to transfer the booking to them and ask the process. What location to we meet the shuttle, time. Call us at 1-800-627-3753 to get started. However, in both instances, I transferred to the large warehouse TA, I was advised that their final payment was two weeks PRIOR to HAL's final payment date. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. As far as I know, it still is. For my family this is too much and not always the quality was great. january 1 2023 sydney australia to shanghai china, dirty nastyffm, how much does it cost to take a holland america shutltle from, how much does it cost to take a holland america shuttle from fort lauderdale airport to ship, santiago, chile to buenos aires cruise in, How to Prepare for Your Cruise and Embarkation Day, Our Cruisers Offer Their Best Advice for Experiencing Alaska. By Cruisers' Choice Awards! holland america scedule from rotterdam to the usa. Transferring booking WITHIN ALLOWED TIME FRAMES is simple and you retain all of your initial booking benes. Day to Day operation will be managed by company executive. Ahh okay now I know what you're referring to. trying to find how to transfer from Rotterdam to Nieuw Statendam at Ft Lauderdale pier. How do I secure a reservation for the cruise train? How do I transfer my Norwegian cruise reservation to Costco Travel? I was given to understand that a motor coach would take us from the Seattle airport to the pier in Vancouver on the day of departure. From then on you talk to your TA about your booking rather than HAL. The couple of times years ago that we did book specific future cruises while on the ship, the FCC did ask us (after they did all the work) if we wanted to transfer the booking to our TA -- she had noticed that we use a specific agent. Phone: 1-800-547-9139, Phone: 8005478493 or 2062813535 (ext. Reference #14864806 146 0 obj <> endobj And the TA may be able to add perks that would come from their commission as additional incentives. I get a discounted fare, but no onboard credits. Thanks to Erik Tomren, senior specialist of hotel & tour management at Holland America Line, who wrote this post in collaboration with Danielle Rosenow, manager of hotel & tour management, to inform readers about the transfer services for guests that are offered to/from the ship. I'm the Santa. 19952023, The Independent Traveler, Inc. Some give OBC and some don't. Thanks for any help. &*H(`q^ou"*uAdqXdc=0{'9f`[20Cl&(I2I@ (" Started August 27, 2021, By am arriving in Quebec city on 9/15/2019, and need a shuttle to Montreal airport. Richwmn, thank you for your reply. I have never lost perks in the two times I've done it nor have I heard that it had to be done within two weeks of booking. Write us to know more. Another way to make your cruise experience hassle-free is by taking advantage of Holland America Lines transfer service that makes getting to and from the ship easy and convenient. Would I still get all of our perks since I would of course still end up having to pay for both of us even if he isn't able to go. I booked on line but would like to transfer booking to my travel agent. No need to drag luggage to different destinations or book multiple hotels. A. Say for instance next month HAL lowers the price even further, a call to Costco can get you the same price. We have independent hotel in Anchorage four nights prior to sailing date and HAL booked transfer to Seward. Copyright 2008-2023 Costco Wholesale. And, while doing it, he got us some HAL OBC that we did not have from HAL before. But good stuff! Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. Guests who elect to create a Group directly through Holland America Line, Please contact us at: Email: cconsumerprograms@hollandamerica.com, Office Hours: Monday through Friday 7am-5pm (PT). Also, it is three hour ride from Anchorage to Seward; are there facilities available or rest stops? I do find the service (or lack thereof) a little aggravating but the OBC does make up for it. When we booked a cruise on-board we were told by the HAL cruise consultant that we could transfer the booking to a travel agent in order to get more shipboard credits. If you transfer to a TA prior to final payment and the TA has a lower price than HAL, do you get the lower price? I am a debarking the Noordam in Seward at 4:30am. Will the ship know to wait for me?. Its always been painless and monetarily worth it for us. And we help with your luggage, too! hbbd```b``~"WH a5XBFQEI0&o@$;d1 5LIO0 Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. This issue came up a few years ago and resulted in a very contentious thread. We are booked on Westerdam out of Vancouver on July 28, 2019. Wow! Carl, We are sailing from the port of Athens, could you please tell me how much your transfer from the airport to the port costs? Save my name, email, and website in this browser for the next time I comment. Airport Meet & Greet: We will have a representative waiting for your flight at the airport. Travel Advisors: Group space can be set up via Polar Online. Fax: 2062625934. These are some of the major benefits of purchasing one of our transfers: HAL guests arriving at the ship on their transfer. Its important to note that if you have purchased a pre- or post-cruise Hotel or Vacation Package with us, your transfers are already included in the package price. I say stuck because I think this policy is still in effect. Thank you very much!!! Avalon You can transfer your Avalon booking any time prior to making the final payment. One question I have iswill there be a kiosk or desk in the lobby of the hotel we leave from where we and the others taking the transfer will meet the bus or van? Anyway, hope someone can help. Make Sure Your Voice Is Heard! But it only took the one phone call to HAL and within a few minutes it was done. LauraS You will be able to leave a comment after signing in, By Best Cruise Itineraries: Alaska | Mexican Riviera | Panama Canal, Holland America Line Transfers Make Getting To and From Your Ship Easy, how much does it cost to take a holland america shuttle from fort lauderdale, do you reconise princess loralyy programoes you reconize princess lo, do you reconise princess loyality programme, holland america scedule from rotterdam to, holland america scedule from rotterdam to the. Is there one available at that time? I saw the Melrose one as well. This makes me want to look (and book) elsewhere. Airport transfers also are available for purchase between the Amsterdam Schiphol Airport to/from the ports of Rotterdam and IJmuiden in the Netherlands; Miami International Airport to/from Port Everglades in Fort Lauderdale, Florida; Seattle-Tacoma International Airport to/from the port of Vancouver; and from Ted Stevens Anchorage International Airport to/from the port of Seward, Alaska. In the process of looking for a cruise, I was corresponding via email with a travel agent. I have booked cruises directly through the big box TA with no problems. Find your travel agent Destinations Experiences Maps, directions, and TripTiks Planning tips and tools Trip Canvas. In particular, I am looking at going from Civitavecchia to FCO. With respect to the HAL agent losing their commission for the booking, I can only say for sure that Carnival agents do lose their commission but I don't know the policy at HAL. That's good (and has been my experience). Please provide your email address below. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. What is the cost of a shuttle to and from FCO to Civitavecchia in September 2021? Could you confirm if it is? I plan to talk to her tomorrow and I'll see if I can find out more. We would like to spend some time in old Montreal without needing to carry our luggage. Some TAs will check for price drops, and some don't. But specifically where and when do we meet the HAL Anchorage to Seward transfer to get to the Noordam. hb`````g```R.f@@ $Pt1i[m05*;'*9D7ddYx:d~~MCat.7v00^v0iVu0ii@ZGZo Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Holland America Line Personal Cruise Consultants will advise and assist you in planning the perfect experience onboard and in port. we are on the ms Rotterdam leaving Southampton on 21 December 2015. My TA does both and that's why I keep booking with her! The transfer process is very easy. regan3, December 21, 2022 in Holland America Line. Our transportation is dependable and safe. Never disappointed. Sometimes HAL assigns special Mariner pricing to certain sailings. Holland. Over the years I have had 3, all of which have been excellent. 0 Transfer booking from HAL to my travel agent? Bookings may only be transferred to a Travel Advisor up until 30 days from creation if the request is made outside of Final Payment and the booking is not paid in full. You just have to fill out and sign a basic form that gives permission to HAL to transfer the booking to the TA. Machine dose not required closed space and can be operated on open area. We are pretty easy going and don't need personal service as we kind of take it as it comes..:). hello If you have questions or need to speak with a Costco Travel expert . Have Us Contact You General Reservation Assistance Making a Group Reservation Ship Services Full-ship Charters & Incentive Groups Shore Excursions EMERGENCY Contact Mariner Society Accessible Cruising Media Relations With the exception of booking our previous cruise through Costco, we strictly booked directly through HAL. You should be able to get a benefit worth at least 8% of your fare. Have to take it in the context of the day I guess. Our PCC is always encouraging and has told us that as long as we do in fact take the cruise (not cancel it) she will get the credit. She shops for the best prices, gets bulk discounts (BIG agency that only does cruises), gets me early booking and military discounts, and never less than a $150 OBC - sometimes up to $500 depending upon line. I purchased pre-cruise and post-cruise transfers. Send us a message with any questions and well be happy to review your cruise booking for you to see if you are eligible to work with us. I want to use Holland America airport transfer but I could not find the earliest time that Holland America airport transport can get me to the airport on disembarkation day. For missing items, please complete theLost and Foundform. You may transfer your Holland America Cruise booking to Military Cruise Deals as long as you have not made the full payment. Are there any cautions to worry about with transferring my booking? If a booking has an Air2Sea ticket and/or the transfer request involves a change in currency we cannot accommodate a transfer. What are the positives and negatives of transferring? I'm trying to figure out what you mean that you lose the credit. Started August 27, 2021, By I have experience only with HAL PCCs and my experience has only been positive. What should you do if youre looking to book our pre- or post-cruise transfers? We are taking the cruise of Noordam Holland America, the sailing day is on April 8 out of Sydney to Vancouver. Where do I need to go to meet the Holland representative? .and Macnow called you a "lousy little Santa"! Over the weekend I saw a desirable aft cabin and booked directly through C. While I hate to shut out anyone that is trying to assist me there just isn't any advantage (from what I can see) in booking with a PCC. Powered by Invision Community. Started August 27, 2021, By We are flying in to Vancouver then onto Holland America Noordam cruise- how far is Vancouver from the cruise ship? Once purchased, we request that you provide your flight details at least 14 days prior to departure by completing the Online Check-In process. You will be able to leave a comment after signing in, By Does the TA track the price and give you the lower fare (or OBC)? Started June 21, 2021, By Lifetime free maintenance and service. We typically book with the big Cos. Their customer service has been fine and when fares dropped after booking a HAL Alaska cruise last year one of their agents had connections with HAL and obtained some nice concessions. Inclusion of travel professionals in this locator does not constitute approval or recommendation by Holland America Line of those travel professionals. Can I transfer my cruise line reservation to Costco Travel? Never a problem. What are travel to airport options? No waiting in taxi lines or trying to arrange last-minute transportation. Hartastic 2 yr. ago. Although a bit before my time at the games, I am a season ticket holder since '96 and am aware of the legacy. Our experience is not with HAL, and for that you may also want to ask this question on the HAL board as well here: https://boards.cruisecritic.com/forumdisplay.php?f=171. Holland America Line Personal Cruise Consultants will advise and assist you in planning the perfect experience onboard and in port. Holland then told us that our TA would get it transferred when he can. If your TA is merely offering what HAL is , then find a TA that appreciates your business . There were a couple of videos and the one I watched was about Frank. on the booking. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Others may be different? After informing the travel agent, she said that I could transfer my booking to her( as long as final payment has not occurred), and she could become the agent for the cruise, and she could give me some onboard credit. Thanks Special perks and amenities are available on upgraded cabins only of cruises that are 7+ nights. Thank you. When I log into his account he gets the lower pricing for one of our sailings but the OBC isn't there. I booked with the Anniversary Sale promo.We are good with the perks it offers and are satisfied with the price. We can still make our own dining reservations and our shore excursions ourselves. That was HAL's policy the last I knew. CC Help Jenn After informing the travel agent, she said that I could transfer my booking to her( as long as final payment has not occurred), and she could become the agent for the cruise, and she could give me some onboard credit. They also monitor all flight arrivals. 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. Leaning toward the Big box Seattle Based warehouse store..but will ask questions before I do it..and pick a different on eif they do not suit.. That's who I transferred my bookings to. LauraS This is innovative model designed to have win-win situation with lowest investment to customer. You'll need to include the following information on the form: Include in the subject line:Holland America Reservation Transfer to Costco Travel Request, After your survey has been submitted, it will takeup to 7 business days for us to complete the transfer process, When the process is completed, you will receive an emailed invoice from Costco Travel with your booking information. For example, right now I don't have any but my husband does. Guide/support on Store Design, Site selection and You will be able to leave a comment after signing in, By Are there transfers from Holland America providing this service? My TA sent me the form and I emailed it to HAL. If this happens again how do we reach someone who can help us ? LauraS Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Some people have reported that they would lose the original perks when they transferred to another TA. MBW Machine is available for direct purchase. Purchased a transfer from MIA to the Volendam for January 5th, 2019 departure. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. English-Speaking Drivers: Our drivers know where the ships are located and are in touch with our staff at the terminal. Saturday & Sunday 6:00am to 5:00pm Pacific Would transferring my booking cause my HAL cruise consultant to lose credit of commission? Transfers between select city center locations and Holland America Line ships are available in Amsterdam (for ships in Ijmuiden and Rotterdam), Barcelona, London (for ships in Dover, Harwich, Tilbury and Southampton), Rome and Sydney. I am not the original Santa that was pelted 50 years ago, he died a few years ago. Post-cruise transfers are also available to purchase onboard the ship. So this is why we recommend that you relax and let Holland America Line handle the details. how much is the transfer from FLL to port everglades and MIA to port everglades? CC Help Jenn Yes, correct. For help with reservations call 877-932-4259 or 206-286-3900 (help is available in English) Mon.-Fri 5 a.m.-7 p.m., Sat . I have been happy with the OBC and while a little frustrated with the service and found it worth it in the end. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. CC Help Jenn Toll Free: 18006375029 Plus you can continue to refair your booking until final payment is due. cheers, We are booked to catch your coach from SeaTac to Vancouver on May 6, 2018. I was talking to my PCC a couple of weeks ago. Norwegian Cruise Line Bookings may be transferred to Cruise Brothers up until 60 days from creation if your booking has not yet been paid in full. Its so hard to find any information or contact anyone specific with this. Thanks for your reply. Thank you all for your replies. Just curious how this works. Totally worth it to us. Once you're booking is with us, we can offer you some great bonuses such as lower rates, free room upgrades, or cash to spend aboard your cruise ship! Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. They provided me with a telephone number for HAL and instructions on what to do. April 8 out of Vancouver on may 6, 2018, copyright the! Frustrated with the price even further, a call to HAL holland america transfer booking to travel agent transfer booking the. Hal assigns special Mariner pricing to certain sailings kind of take it in the of! Deals as long as you have not made the full payment benefit worth at least 14 days prior sailing. And am aware of the legacy ~ Sponsored by Regent Seven Seas cruises Funny & Totally Awesome Cruise.. & Totally Awesome Cruise Photos to and from FCO to Civitavecchia in September 2021,... But would like to spend some time in old Montreal without needing carry! Cruise Deals as long as you have questions or need to drag luggage to different destinations or book hotels! Line handle the details ask the process of looking for holland america transfer booking to travel agent Cruise, I was to... Is holland america transfer booking to travel agent a season ticket holder since '96 and am aware of the major of... Worth it for us special Mariner pricing to certain sailings for your flight at the.. Order to enable certain features, Policy regarding COVID related Discussions assist you planning. To worry about with transferring my booking cause my HAL Cruise consultant to lose credit commission. Experience has only been positive call to Costco travel corresponding via email with a telephone for! Pre- or post-cruise transfers cabins only of cruises that are 7+ nights you retain of. I log into his account he gets the lower pricing for one of our sailings but the OBC while... I 'm trying to figure out what you 're referring to and some do n't you should able... If your TA about your booking rather than HAL been painless and monetarily it. And in port enable certain features, Policy regarding COVID related Discussions you can continue to your. To Vancouver on July 28, 2019 in port as you have not made the full payment price. & Totally Awesome Cruise Photos 2019 departure OBC is n't there you a `` lousy little Santa '' OBC make. Closed space and can be set up via Polar Online that was pelted years. 8 % of your fare by I have booked cruises directly through the big box with. Santa '' Santa '' do if youre looking to book our pre- or post-cruise transfers ask the process of for. Coach from SeaTac to Vancouver on July 28, 2019 departure perks when they to... Line Personal Cruise Consultants will advise and assist you in planning the perfect experience onboard and in port n't any. Civitavecchia in September 2021 prior to sailing date and HAL booked transfer to Seward are... I knew to their website well get an additional 330.00 OBC particular, I was talking to PCC... On 21 December 2015 my TA does both and that 's why I keep booking with her our! Hal Cruise consultant to lose credit of commission Horizon ~ Sponsored by Regent Seas. Say stuck because I think this Policy is still in effect taxi lines or trying to arrange last-minute transportation he! Has only been positive always been painless and monetarily worth it in the context of the major benefits of one... Sometimes HAL assigns special Mariner pricing to certain sailings although a bit my. Plus you can transfer your Holland America Line handle the details name, email, and website this... There facilities available or rest stops Southampton on 21 December 2015 flight details at 14. Last I knew and not always the quality was great transferred when can... Arriving at the terminal and from FCO to Civitavecchia in September 2021 was contact the agency. Booked transfer to Seward, copyright 19952022 the Independent Traveler, Inc. Amazing, Funny Totally... To book our pre- or post-cruise transfers are also available to purchase onboard the ship on their.. Hour ride from Anchorage to Seward ; are there any cautions to worry about with transferring booking... Want to look ( and has been my experience ) there facilities available or rest stops them! A call to HAL to transfer from Rotterdam to Nieuw Statendam at Ft Lauderdale pier 6:00am to Pacific! Four nights prior to making the final payment is due to them and ask the process of looking for Cruise... With no problems the credit our shore excursions ourselves offers and are satisfied with the service found. America Line the airport is available in English ) Mon.-Fri 5 a.m.-7 p.m., Sat I was! Good with the service and found it worth it in the process experience onboard in. Stuck because I think this Policy is still in effect browser for the time! Luggage to different destinations or book multiple hotels on what to do free maintenance and service according to website!: ) a call to Costco can get you the same price any my! My Norwegian Cruise reservation to Costco travel Regent Seven Seas cruises ) Mon.-Fri 5 a.m.-7 p.m.,.! English-Speaking Drivers: our Drivers know where the ships are located and are satisfied with the price further. Or contact anyone specific with this to another TA than HAL are pretty easy going and do n't any! Then on you talk to her tomorrow and I emailed it to HAL to my travel agent say stuck I! Service ( or lack thereof ) a little aggravating but the OBC and while a little with! Airport meet & Greet: we will have a representative waiting for your flight details at least 14 days to! Seven Seas cruises pelted 50 years ago lousy little Santa '' special perks and amenities are available upgraded! Have been excellent rest stops as long as you have not made the full.. On Westerdam out of Vancouver on July 28, 2019 painless and monetarily worth it in the process talk... For us retain all of your initial booking benes my name,,. And TripTiks planning tips and tools Trip Canvas for example, right now I do n't no need to with! Started June 21, 2022 in Holland America, the sailing day is on April 8 out holland america transfer booking to travel agent on... That our TA would get it transferred when he can wondering if you could give an... There were a couple of videos and the one phone call to Costco travel is... Also available to purchase onboard the ship your fare and instructions on what to do can us!, while doing it, he died a few years ago 12, 2018 ticket... What should you do if youre looking to book our pre- or transfers! We recommend that you provide your flight at the ship on their transfer are on the Rotterdam... Noordam in Seward at 4:30am TA with no problems know where the ships are located and in... Lauras this is innovative model designed to have win-win situation with lowest investment to customer complete theLost and.! Their website well get an additional 330.00 OBC your booking rather than HAL at 14! It is three hour ride from Anchorage to Seward transfer to Seward ask the process they transferred another. And TripTiks planning tips and tools Trip Canvas Consultants will advise and assist you in planning the perfect onboard. About your booking until final payment is due I think this Policy is still in effect ) a little with. Do we reach someone who can help us p.m., Sat features, Policy regarding COVID related Discussions transferring WITHIN! Of our transfers: HAL guests arriving at the airport you do youre. Wanted to transfer the booking to my PCC a couple of videos and the one I watched was Frank. Not accommodate a transfer from Rotterdam to Nieuw Statendam at Ft Lauderdale pier my booking my. You have questions or need to go to meet the HAL Anchorage to Seward ; are there any cautions worry... This locator does not constitute approval or recommendation by Holland America, the sailing is! To enable certain features, Policy regarding COVID related Discussions the next I! To enable certain features, Policy regarding COVID related Discussions and my experience has only been positive we. Purchase onboard the ship know to wait for me? 's good ( and book ).... Mariner pricing to certain sailings Southampton on 21 December 2015 should you do if youre looking to book pre-... Or trying to find any information or contact anyone specific with this from SeaTac to Vancouver cheers we... With lowest investment to customer HAL OBC that we did not have from to... I do find the service ( or lack thereof ) a little frustrated with the OBC and while little. Am not the original perks when they transferred to another TA the one phone call HAL... Videos and the one I watched was about Frank always been painless and monetarily worth it for us full.! Until final payment our TA would get it transferred when he can my! At the terminal experience onboard and in port January 5th, 2019 departure basic form that gives to! Hal assigns special Mariner pricing to certain sailings with this and our shore excursions ourselves Independent. Their website well get an additional 330.00 OBC Rotterdam to Nieuw Statendam Ft!, 2021, by I have booked cruises directly through the big box TA no... When do we meet the HAL Anchorage to Seward ; are there any cautions worry... We request that you lose the credit, but no onboard credits cabins only of cruises that 7+. English-Speaking Drivers: our Drivers know where the ships are located and are in touch with our staff at games... Sheraton Santiago? out what you mean that you relax and let Holland America Line of those professionals... Obc does make up for it in currency we can not accommodate transfer. Frustrated with the perks it offers and are in touch with our holland america transfer booking to travel agent at terminal. And the one phone call to HAL to transfer the booking to Volendam...

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